Canadians can pay as much as 2.5% in currency conversion fees which are hidden in what is known as “the spread”. If you are a small business and you convert $5,000,000 per year between US dollars and the loonie, a 2.5% spread means your bank earned roughly $125,000 before costs (which I think we can all agree are not going to be close to $125,000).
A firm based in Toronto has set up shop to compete with the banks in fulfilling the currency conversion needs of customers. Their goal is simply to reduce the spread, which translates into more money in the customers’ hands at the end of the day, and a slice of the pie for the firm. They would earn less than a big bank, but it’s a business of volume and there is a big pie out there.
The President of the company is a reader of this blog and I asked him to answer a few questions to share with the readers. This is not a sponsored post, nor an endorsement – just thought it would be of interest. Here are the questions I asked, and the answers as given by Rahim Madhavji, the President of Knightsbridge Foreign Exchange Inc.:
Knightsbridge provides better than bank foreign exchange rates (and free wire transfers) to individuals (i.e. foreign property buyers, estate transfers, car/boat, and other large personal FX requirements) and small and medium sized businesses. Knightsbridge provides its clients the level of service banks provides to its largest clients (market commentary, unique understanding of FX requirements, FX rate alerts, market orders, risk management policy development, and hedging tools – ability to lock in an exchange rate today for the future). When dealing with a bank, customers often speak to a “representative” that does lending, mortgages, visa, chequing accounts, etc. All we do is foreign exchange – we have to be better than the bank – otherwise no one would use us.
Banks have a monopoly and significant market share. As a result, they charge high currency margins. Banks don’t pay much attention to the small business banking market. Knightsbridge’s management team has strong relationships with financial institutions (Knightsbridge’s CEO is the former global co-head of RBC’s FX sales and trading group), which allows Knightsbridge to obtain superior pricing.
Currently, there are several competitors in the marketplace, especially in the UK, and there are several regional participants in the U.S. and Canada. However, due to stricter anti money laundering and terrorist financing legislation, barriers to entry for new participants are increasing. Because banks ultimately provide foreign exchange and liquidity services to all market participants, they are selective with whom they work with, and do significant diligence prior to allowing companies such as Knightsbridge to partner with them. Knightsbridge’s primary banking relationship is Bank of Montreal, and all client funds are held with BMO or other Canadian banks. Also, Knightsbridge is regulated by FINTRAC.
Minimum of $15,000 and maximum of $40 million. Anything larger or smaller is on a case by case basis.
Read MoreI thought I would share a quick story today. Years ago I had sat down with a prospective client after having put on a seminar for a small group of investors. The investor and I had gone through the regular first steps of putting together a financial plan: we explored and defined his goals, got all the details of his current situation and I was about to leave to do the number crunching when he walked me to my car after the meeting only to make a confession. He hadn’t told me of one other goal of his: he had a secret love child who was almost 20 years old and he wanted to make sure that he received an inheritance, but didn’t ever want his wife to find out. At first I thought he was joking, but he was serious.
He didn’t become a client in the end, but I had discussed he should look into setting up a life insurance policy as the death benefit would pass outside probate and not become a matter of public record (unlike the stuff that does go through probate).
You certainly see a lot of the same situations when working as a financial advisor, but I’m sure all financial advisors have a few stories that catch them off guard.
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